Technical and User-To-User Support
Online Documentation
Before asking someone for help, please read the documentation (this documentation is also included in the full Damascus download archive). There is a good chance that your question has already been asked and answered, and that the answer is waiting for you in the Damascus documentation. Imagine the pride you will feel at being able to solve your own problem.
Technical Support Overview
There are two venues for technical and user-to-user support for the Damascus, possible with tools provided by SourceForge:
- Usage, Short-Term: For issues pertaining to the installation or usage of Damascus, it is best to use the project's discussion forums. This allows a lasting record of the discussion, and makes it easy for people who encounter the same issue later to find a solution without re-starting the whole discussion from the beginning.
- Strategic, Long-Term: For issues which which pertain to long-term strategic decisions concerning the future development of the Damascus project, the best place to record these issues is in one of the project's issue trackers. This allows each specific issue to be tracked and managed over the lifespan of the project, and provides a historical record documenting why specific decisions were made.
Your SourceForge Account
Communication is one of the most important components of the Open Source development process. SourceForge's mailing lists, discussion forums, and issue trackers facilitate direct communication between project developers, source file authors, and end users.
In order to register a new user account on the SourceForge.net site, go to the user account registration page, and supply the requested information (including a valid e-mail address).
After submitting this information, a confirmation e-mail will be sent to the specified e-mail address within the next 24 hours; the URI provided in the confirmation e-mail will be used to activate your account.
For step-by-step instructions, consult the SourceForge documentation.
Contact Information For Damascus
- Main contact and project administrator: Brandon Blackmoor
- Damascus Discussion Forum
